1333 Sheppard Ave. East
Suite 107
North York, Ontario M2J 1V1
Call us today!(416) 494-7878

Common Questions

Our patients walk out of our office feeling good about their teeth. But after, or even before their appointment, they may have many questions. What is this procedure? Will it hurt? How do I maintain my smile? That’s why we have our Frequently Asked Questions listed below. If you don’t see the answer you need here, call us at (416) 494-7878 so we can help you.

  • How does the doctor keep up to date on all of the current techniques and materials?

    Dr. Shem-Tov is a clinical instructor at the Faculty of Dentistry at the University of Toronto.

    Like all dentists in Canada, Dr. Shem-Tov is extensively educated and trained and he follows the latest research in his field. He loves acquiring the latest technology and takes the time to train and learn about these tools before implementing them into his practice.

    He is also a member of several organizations and study clubs which encourage him to stay up-to-date on current research. If you have heard about new technology or research, ask Dr. Shem-Tov. He’ll be happy to talk to you about what he’s studying.

  • How can I ask Dr. Shem-Tov questions directly?

    Dr. Shem-Tov welcomes any of your questions during your visit. Before your visit, you can also call our office or email Dr. Shem-Tov to ask him questions directly.

  • Do you accept referrals?

    Yes. We always welcome new patients to our office.

  • Do you accept my insurance plan?

    We know deciphering your insurance benefits can be confusing. We accept all insurance plans and are happy to help you with any insurance concerns that you may have.

    We work with all insurance companies but some of the larger ones are:
    • Blue Cross
    • Greenshield
    • Chamber of Commerce
    • Cigna
    • Claim Secure
    • Desjardins
    • Empire Life
    • Great West Life
    • Industrial Alliance
    • Johnston Group
    • Manulife
    • Sunlife

  • What different payment options do you provide?

    Our office accepts cash, debit, cheque and credit cards such as Master Card and Visa. Any amount not covered by your insurance is your responsibility.

    We also offer a monthly credit card payment plan and do not charge interest.

  • What are Smile Analysis and Smile Design?

    In a smile analysis, Dr. Shem-Tov looks at all the factors that compose a smile: the shape of a smile; the size; the smile line; and the position of your teeth, lips and gums when you smile. He’ll listen to what you want to accomplish and any concerns you may have. He’ll review the smile design results with you and discuss the next steps to make it happen.

  • I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

    There are a variety of ways to improve the appearance of your teeth without braces. In some cases, we may recommend one of our other cosmetic services, such as bonding or porcelain veneers. If you would like to enhance the appearance of your smile, call us so we can schedule a complimentary consultation with Dr. Shem-Tov.

  • I really do not like visiting the dentist. Is there anything you can do to help me relax?

    We offer oral sedation and nitrous oxide (also called laughing gas) to make your visit more comfortable.

    Before we can give you sedation or nitrous, however, we need to discuss your medical history with you. We will ask whether you or anyone in your family has had difficulty with anaesthetics. We also want to know if you are pregnant, taking steroids, or on medication for high blood pressure.

  • At what age should my children first see a dentist?

    We would like to see children after their third birthday. At this time, we will perform just a visual exam to see how their teeth are doing. When your child is older, we will perform a more comprehensive exam.

  • Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?

    Dr. Shem-Tov usually recommends these procedures as part of a comprehensive treatment plan. They are more durable, easy on your mouth, and aesthetically appealing. Our Patient Library has several articles on these services and you can read more about them there.

    If you are curious about any procedure we recommend, we welcome your questions. You can also call us at (416) 494-7878) or email Dr. Shem-Tov.

  • I brush everyday, but my breath just is not fresh. Is there anything I can do?

    There are many reasons your breath might not be fresh. If you want to improve your breath, our dental hygienist will be happy to review your brushing and flossing habits with you and suggest ways to improve your technique. If your breath is still a problem there are other options that are available to you. First we must determine the underlying cause of the problem and then we can prescribe a treatment that works best for you.